Hiding Buttons On Your Homepage

You can choose to hide the NEED VOLUNTEERS and the I WANT TO VOLUNTEER buttons on your homepage by following the instructions below: Go to [SUPER ADMIN MENU] SETTINGS > OPTIONS > AUTOMATION From here you can choose to ENABLE ACCESS TO NEW VOLUNTEERS or ENABLE ACCESS TO NEW PROVIDERS, if these options are set […]

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Adding Slider Images To Your Homepage

You can add up to 12 slider images to your homepage by following the steps below: Go to [SUPER ADMIN MENU] CONTENT > EDIT HOMEPAGE SLIDER Click on CREATE NEW SLIDE Enter any TITLE or CONTENT text that you want to appear on top of the image (non-mandatory) Select your image Note: The system will […]

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Adding An About Us Page

Your about us page can be accessed from any user.  To add your About Us information simply follow the instructions below: Go to [SUPER ADMIN MENU] CONTENT > EDIT ABOUT US Enter your about us text and images. NOTE: If you want to add images simply click on the IMAGE button in the toolbar, and […]

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How Do I Add A Signature To My Emails

You can add a signature to all emails that you send out by following the steps below: Go to [SUPER ADMIN MENU] SETTINGS > PROFILE At the bottom of the page you can add your email signature Click on the SAVE button

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Adding Terms & Conditions

On top of the standard VolunteerKinetic terms and conditions which every volunteer must sign up to, you can also add your own terms and conditions.  This may be to cover you from a legal perspective, or you may also want to include best practice information for new volunteers and providers. If you want to add […]

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Customise Emails

You can customise any of the automated emails listed below by going to [SUPER ADMIN MENU] SETTINGS > CUSTOMISE EMAILS from the admin menu: Volunteer Registration Provider Registration Volunteer Joins Opportunity Volunteer is removed from session Volunteer is removed from opportunity Select the email you would like to edit from the drop down menu, then […]

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Profile Information

You can access your organisations profile page by going to [SUPER ADMIN MENU] SETTINGS > PROFILE The profile information includes your organisations basic details including the following information: Update Logo Check that your logo is of good quality and it has been uploaded to the system. Your Email Address This is the email address that […]

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Setup Options

The [SUPER ADMIN MENU] SETTINGS > OPTIONS screen allows you to configure the various areas of the system to suite your organisation. Automation Settings This section defines when a provider, volunteer or opportunity is active on the system.  For example from here you can specify if a volunteer who registers can join opportunities straight away, […]

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Opportunity Activities

When creating an opportunity, you are requested to select which activities the volunteers will be doing.  This serves 2 purposes: It acts as a method to force providers to better describe their opportunities in more detail. It can be used to group opportunities for reporting purposes (eg. How many hours have been logged on opportunities which […]

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Opportunity Categories

Opportunities are grouped by categories for 2 reasons. 1) It acts as another way for volunteers to search for opportunities. 2) Volunteers can report on category related KPIs (for example how many hours have been logged on opportunities related to each category). How to setup a category 1) Go to [ADMIN MENU] OPPORTUNITIES & PROVIDERS […]

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