Viewing Volunteers or Providers Feedback

How do I view volunteer or provider feedback reports? When a volunteer logs their hours or a provider confirms volunteer hours, they are prompted to leave feedback via a thumbs up/thumbs down and a text comment. You can view comments made about providers by following the steps below: 1.   Go to REPORTING > FEEDBACK ON PROVIDERS […]

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View opportunities and volunteers map

This screen allows you to see the geographical spread of volunteers and opportunities.  This allows you to identify areas where there is a shortage of volunteer opportunities, or areas where there is too many opportunities and too few volunteers.  You can use this information to target volunteer drives or contact organisations to see if they […]

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Standard Reports List

Web Analytics You can see how many hits your site has had within various time frames.  This is useful to see the impact of a particular volunteer drive.  It is also helpful to identify if your advertising techniques are really driving traffic to your site. KPI’s Percentage of Total This is a list of common […]

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