This video will assist you in getting started by taking you through the following: Creating a Provider (someone who can add opportunities) Creating an opportunity Registering as a volunteer Joining an opportunity
Category: Getting Started
Intro to creating opportunities and joining an opportunity.
I Have Forgotten My Password
If you are having trouble logging in, you can ask a SUPER ADMIN to check your username/email and they can also reset your password. If you are the only SUPER ADMIN then you can raise a support ticket and we will reset your password for you.
Logging in
1. Open your admin login page which should be the address of your volunteer webpage followed by /VK/ADMIN (Eg. SportsCentral/VK/ADMIN ) Note: You do not have to put WWW before your web address. 2. Enter your USERNAME and PASSWORD and click on the LOGIN button. Note: If you have forgotten your password you can […]
Creating an opportunity
Providers usually create opportunities, but in some circumstances the administrator may have to create an opportunity. Note: All opportunities have to be attached to a provider (even if they are created by the administrator), for this reason administrators also register as a provider. Creating an opportunity is an important step and the quality of the […]
Creating a Provider
Normally a provider registers themselves on the system, but in some cases the administrator may be required to create a provider. This can happen in the following scenarios: – The provider has limited knowledge of computers or limited access to a computer, where the information is taken over the phone and entered by the administrator. – […]
Contacting volunteers
You can contact a volunteer by clicking their email address or the email icon whenever you see them, the same is true for SMS texting them by clicking their mobile number or the mobile phone icon. In addition you can contact groups of volunteers by searching for them on the [ADMIN MENU] VOLUNTEER MANAGEMENT > […]
Searching for volunteers
We hope that so many volunteers register with your service that searching through them one by one becomes impossible! Once this is the case you should use the extensive filters available to search for volunteers by going to [ADMIN MENU] VOLUNTEER MANAGEMENT > FIND VOLUNTEERS Searching By Name There is a number of ways you […]