When a volunteer is DELETED you will no longer be able to find them in the system and they will no longer be able to login.
Their data is first made anonymous, then most of their information is deleted apart from logged hours and opportunities which need to be kept for reporting purposes.
How to delete a volunteer
To remove a volunteer follow the steps below:
1. Go to the VOLUNTEER MANAGEMENT > FIND VOLUNTEERS screen, and search for the volunteer you want to remove.
2. Select the volunteer by clicking on the check box next to their name.
3. At the bottom of the screen click on the ‘Confirm Removal’ check box.
4. Click on the REMOVE SELECTED VOLUNTEERS button.
After 30 days no record of the volunteer is retained.
When should I delete a volunteer?
You may want to remove a volunteer from the system for one of the following reasons:
- Volunteer wants to leave the system completely
- They are duplicated in the system
- Death of a volunteer
- They have been added incorrectly or by mistake
- They have requested to be forgotten/removed
- Volunteer removes themselves from the system
Note: The volunteer can register again with the same email address.
Note: If it is deleted by mistake then the data can be retrieved by raising a support ticket, but this must be done within 24 Hrs of deletion.