How do I view volunteer or provider feedback reports?
When a volunteer logs their hours or a provider confirms volunteer hours, they are prompted to leave feedback via a thumbs up/thumbs down and a text comment.
You can view comments made about providers by following the steps below:
1. Go to REPORTING > FEEDBACK ON PROVIDERS
2. Click in the search bar at the top of the screen and enter either:
-The name of the provider to view all feedback on that provider
-The name of the volunteer to view a particular volunteers feedback on all providers.
3. Then click on the SEARCH FEEDBACK BY VOLUNTEERS button.
You can view all comments made about a particular volunteer by following the steps below:
1. Go to REPORTING > FEEDBACK ON VOLUNTEERS
2. Click in the search bar at the top of the screen and enter either:
– The name of the volunteer to view all feedback on that volunteer
– The name of a provider to view a particular providers feedback on all volunteers.
3. Then click on the SEARCH FEEDBACK BY VOLUNTEERS button.
The corresponding feedback will be listed below.